CONTACT

Every great shirt starts with a conversation.

We're based in Paris and Helsinki. We reply within one business day.

Man in a fitted made-to-measure shirt, confident posture

FAQ

How does the made-to-measure process work?

Pick your shirt style and complete the checkout. We’ll email you a link to our sci-fi-sounding mobile measurement tool (powered by TrueToForm). Just follow the steps, snap a few pics, and your body scan will be magically transformed into precise tailoring measurements.

What are deadstock fabrics?

Deadstock is the fashion world’s term for high-end fabrics left unused by luxury brands. They’re like hidden treasures in Italian and French warehouses — and we turn them into shirts that don’t just sit pretty, they wear brilliantly.

When will my shirt arrive?

Once your measurements are received, please allow 2–4 business days for your shirt to be produced. Shipping time will vary based on your location and chosen method.

Can I return or exchange my shirt?

Because we make each shirt just for you, standard returns aren’t possible. But if something’s off, reach out within 14 days. We’re human (well, most of us), and we’ll work with you.

What if my measurements are incorrect?

The 3D scanning tech is super accurate — if you follow the instructions. If your shirt comes out a little “dad-on-holiday,” let us know. We’ll help you sort it.

Do you ship internationally?

We sure do — global shipping is our thing. At checkout, you’ll see costs and delivery times. Customs fees? They’re not our favorite either, but they may apply.

Is it safe to upload my body scan?

Totally safe. 3DLook handles your scan with care and complies with privacy regulations. We only receive measurement data — not raw images. For the nitty-gritty, check our Privacy Policy.

Do you offer women’s shirts or other garments?

We currently specialize in men’s made-to-measure shirting, but we plan to expand into women’s wear and new styles soon.

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